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How to avoid telephone scams

Most of us know the usual email scams, but the Australian Competition and Consumer Commission is reporting an increase in telephone and SMS scams, with over 43,000 telephone scams reported in Australia in 2011.

The Australian Securities and Investment Commission is warning of a carbon tax compensation scam, where you receive an unsolicited phone call from someone who claims to be from the government.  They ask for your bank account details so that you can receive the compensation, or they might even ask for an upfront payment from you.

Key tips to avoid telephone scams are:

If you think you have been scammed, contact the Australian Competition and Consumer Commission’s ScamWatch.